Shipping policy
Shipping Policy
3ala Al-Nile Clothing
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Once shipped, orders typically arrive within approximately 4 business days depending on your location.
Please note that delivery times may vary due to weather, carrier delays, or customs processing for international orders.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can follow your package.
Shipping Locations
We currently ship within the United States and to select international destinations. Shipping rates and availability may vary depending on the destination.
Lost or Damaged Packages
3ala Al-Nile Clothing is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
International Shipping – Canada
We are pleased to offer shipping to customers in Canada.
Shipping Rates
Orders shipped to Canada are available with the following options:
Standard International Shipping
Estimated delivery time: 3-4 business days
Flat rate: $20.00
Express International Shipping
Estimated delivery time: 1-2 business days
Flat rate: $30.00
Shipping times may vary depending on customs processing and the destination location within Canada.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees determined by the destination country.
These charges are not included in the product price or shipping cost and are the responsibility of the customer. Any applicable fees must be paid upon delivery according to Canadian customs regulations.
Processing Time
All orders are processed within 1–2 business days. Once shipped, you will receive a confirmation email with tracking information.
Shipping Carrier
Orders are shipped using trusted carriers such as United States Postal Service, UPS, or DHL, depending on the fastest and most reliable option for your location.